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How to Find or Add a Covered California Agent to Your Account

✓ Reviewed and updated for the current plan year

Ever found yourself screaming “HELP!” inside Covered California's online system? Have no fear ... you can hand us the keys in about a minute, and our help as Certified Covered California agents is completely free.

Looking to find a Covered California agent, get help with your account, or add an agent to an existing Covered California application? You're in the right place ... here's exactly how, step by step.

How to add us as your agent in 4 quick steps

  1. Log in to your Covered California account at CoveredCA.com.
  2. Click the “Question Mark” icon up top, then “Local Help,” then “Agent.”
  3. Search last name “Jarvis” and ZIP “93923,” then select Goodacre Insurance Services.
  4. Answer the questions and designate us as your agent. It takes seconds!
That's it. We'll accept the delegation on our side and get right to work. Don't have an account yet, or barely started one? You can enroll through our simplified application here instead ... either way, zero cost to you.

How to designate your Covered California agent · Watch on YouTube

What a Covered California agent does for you

It's not just the enrollment piece (though that's important). Our role breaks into three areas:

1. Plan Selection

We size up your healthcare needs, budget, and the tax-credit math to find the 3–5 plans that actually fit ... and the sweet spots in the ACA rules most people miss.

2. Enrollment

We walk you through the online application, catch the easy-to-miss questions that can cost you a tax credit, and get you enrolled cleanly.

3. Ongoing Membership

Billing, document uploads, 1095 forms, income and household changes, annual re-evaluation at Open Enrollment ... we stay with you after you're enrolled.

25+ years of experience and one of the top Covered California agencies by volume. Questions first? Call 800-320-6269.

What our members say

A closer look at what we do for you

Who we are as Covered California agents

A little about us: we're Certified Covered California agents, our assistance is 100% free to you, and we've successfully enrolled thousands of Californians since January 2014. We make the process easy and know the pitfalls, we understand the income-calculation puzzle inside out, we can surface savings and options you may not know about, and we know the Medi-Cal piece cold ... especially for kids under 19. We've also built tools to help you find the best plan, pay the first premium, and enroll quickly.

Plan selection and the tax-credit puzzle

Covered California now makes up about 99% of our individual and family enrollments ... for good reason. The tax credits can be large, but figuring out that piece is a bit like filing taxes. If your income estimate swings one way or the other, it can mean thousands of dollars in premium difference and big swings in benefits (the Enhanced Silver plans). When you enroll yourself, no one's there looking out for you on those issues ... it's a computer, and even enrolling by phone, Covered California won't really strategize with you. They input your info and spit out options; there's far more to it than that.

We know the sweet spots of the ACA law, how the plans differ, and how to match a plan to your needs and budget ... but we can only do this if you delegate us as the agent. We built the PlanFinder to help you research, but everyone has wrinkles, so feel free to call 800-320-6269 or email us. Picking the right plan and getting the best tax credit is Step #1, and it's what we're best at.

The online application ... where it's easy to slip

If you thought plan selection and the tax credit were hard, wait until you see the online app. Many people call us to be their agent only after trying to self-enroll ... they found out the hard way that it's very complicated, and one wrong answer or misunderstood question can mean no tax credit or no coverage. About half the self-enrolled people we come across had errors that significantly affected their options and rates. Not kidding ... half.

One example: “Are you offered affordable health coverage?” If your employer offers coverage and your share of the monthly premium for the lowest-cost option for just yourself doesn't exceed roughly 9.5% of your monthly gross income, that counts as affordable ... and they don't look at the dependent cost. Subtleties like that are all over the application. Two easy ways to enroll with an agent's help: if you already have a Covered California account, delegate us using the steps above and we'll walk you through it; or if you haven't applied (or want to start over), use our simplified Covered California application here. Either way, there's no cost for our assistance.

Ongoing membership help

Once you're enrolled, we keep helping. Typical requests we handle as your designated agent include: payment or billing issues; uploading required documents into Covered California; sending you your 1095 and other documents; account changes (income, address, and more); re-evaluating plan and tax-credit options through the year; re-evaluating during Open Enrollment; and family additions, changes, and removals. That's just a partial list ... we've seen just about everything.

You can run your Covered California health quote here to view rates and plans side by side from the major carriers, free. Again, there is absolutely no cost to you for our services. Call 800-320-6269 today!

Frequently Asked Questions
▸ What does it mean to designate a Covered California agent?
Designating an agent means authorizing a licensed agent to assist you with your Covered California account, enrollment, and plan selection. The agent can act on your behalf within the system, but you remain in control of your coverage. It costs you nothing extra - you pay the same premium as going direct.
▸ Does using a Covered California agent cost more?
No. Working with a licensed Covered California agent is free to you as the consumer. The premium you pay is identical whether you enroll through an agent or directly through Covered California, so there's no reason not to use professional help.
▸ How do I add or change my Covered California agent?
You can designate or update your agent directly inside your Covered California online account, or an agent can assist you through a delegated access process. If you're unsure where to start, contact a licensed agent who can walk you through the steps.
▸ Can a Covered California agent help me after I'm already enrolled?
Yes. A designated agent can assist with ongoing membership needs such as plan changes, life event updates, income reporting, and renewal questions - not just initial enrollment. This ongoing support is one of the key benefits of working with a local licensed agent.
▸ How long has CalHealth.net been helping Californians with Covered California?
CalHealth.net is operated by Goodacre Insurance Services, with licenses dating to 1994 and 1999, and serves all regions of California statewide. The agency (license 0F05234) has extensive experience navigating Covered California enrollment for individuals and families across every county. You can learn more on the about us page.
The answers above are general information about California health insurance and may change as rates, plans, and rules are updated each year. They are not a substitute for personalized advice. For current, personalized guidance, please contact us, email help@calhealth.net, or call 800-320-6269. Serving California since 1994.
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