It's hard to get excited by a health insurance company or plan. Let's face it...too many years of being under-delivered.
Now, we're not ready to sing the praises of Alignment health advantage plans but the introduction sure has gone swimmingly!
Our background is here just so everything's on the table and we work with the biggest Advantage plans in California.
So...what gives?
First, understand that we have to deal with all the Advantage plans as brokers from the annual accreditation to the day to day membership and enrollment interaction.
You can tell a lot about how a company is run just with this segment of interfacing.
Some carriers are unbelievably difficult to navigate...and even some of the biggest ones!
Tech issues. Cumbersome processes. That's all going to translate into a member's interaction with the carrier and should eventually show up in the Star Rating.
The Star Rating is part of our Triple Threat decision making process for picking a solid Advantage plan.
It's starting to show in the enrollment numbers among some really big competitors:
Okay...so what about Alignment?
Let's get into it with the following sections:
Let's get started! It's always Open Enrollment somewhere!
As agents, we actually added Alignment after some of the biggest plans for our appointment.
Customers were requesting them directly which is the only reason we did so.
Expecting the usual frustration in the appointment process (it's never fun), we begrudgingly started the process.
Wow. So streamlined and straight forward. Everything just...worked. Systems worked. People respond back quickly and address any issues right away. Multiple times.
Look...agents don't get the full fire-power of an Advantage plan carrier's customer service prowess.
That's saved for the actual members since they "vote" each year with the coveted Star Rating.
So...seeing a well-run company respond this way to agents was...refreshing.
They pretty much nailed our interaction. Does this translate to the members? Are we seeing it in the Star Rating?
Yes!
Goodness. 4 out of 5 is fantastic and beats most other plans in their respective areas. More importantly, look at the track-record.
Last 7 years.
There are smaller carriers that will pop up in the Advantage market aggressively and then just get blown out.
See it every 2-3 years.
7 years is a fantastic run for an Advantage carrier in one of the most competitive markets (California).
We're not surprised as every interaction we've had has been fast, effective, and friendly.
Just well run.
It's not the only factor though. We also need the other pieces to fall into line:
Let's go there now. What do their plans look like?
First, Alignment offers Advantage plans from Orange County and up across California!
Let's start in Los Angeles...the King Kong Advantage market.
Goodness. They're plan #1 and 2 when you run your quote here.
It's very common to find a zero deductible or premium plan in
Los Angeles...most have these.
It's the max out of pocket that's the deal breaker.
At $198 and $498 for the year, this compares very well against the standard $800 with other carriers.
That's huge deal..you can think of the difference like a $50 or 30 a month premium being added to competing plans if you have bigger health care needs.
You notice the "Instacart" in the first plan's title. What gives?
They give!
Here's the quick explanation:
https://www.alignmenthealth.com/Newsroom/Press-Releases/Alignment-Healthcare-and-Instacart-Launch-Co-brand
Basically, this is a grocery allowance for people who are
chronically ill for food DELIVERY.
Some people are in food "deserts" and find it difficult to get quality food. This is part of Instacart's new push to help seniors.
That's $200-$400/year in direct help!
No wonder it's so popular. You can quickly quote and enroll in this plan here. Make sure to put in your medications and doctors while setting filter to "Total Estimated Cost" or we can run the quote for you! Zero cost for our assistance.
Another popular plan is their Part B Cash Back plan.
In fact, this combines Part B cash back AND the instacart benefit.
Still zero premium and deductible in Los Angeles but our max out of pocket is higher now.
In fact, there's a whole blend of different benefits including PPO, HMO, and other add-ons.
Probably, the best bet is to email us at help@calhealth.net and let us know your needs including the following:
This with your medications/dosages and we can provide an accurate quote that best meets your needs!
Zero cost for our assistance and you saw our review up above. We can even compare Alignment versus UnitedHealth (AARP) or SCAN among others. You can quote here:
What about networks?
So the county list is pretty extensive and you see it run from Orange and Riverside county up north:
What about networks? That's a huge deal with Advantage plans. When we run quotes for customers, their doctors and hospital routinely come up. Let's hit some highlights but make sure to enter your doctors when quoting here:
Let's start in Los Angeles.
We'll hit some of the big ones and start with hospitals:
There are many more. Basically, if you want Cedars or Huntingtons, Alignment is hard to beat. If you want UCLA, it's probably UnitedHealth (AARP) - see United Health Advantage plans.
We can find good plans (Star Rating, etc) with either so our network really drives this decision.
Let us know your doctors/hospitals and we'll run the quote across the board to find the better options.
What about some of the biggest medical groups as a test run?
Alignment works with:
And dozens more. Again, check with us on your medical group and we'll do the ground work.
This is LA county but see the same good coverage from Sacramento to the Bay Area. Alignment is a real player in the California Advantage market (which is dictated by networks with very powerful healthcare providers).
Run your quote here and put your doctors in the preference box.
So...how do we compare the Alignment Advantage plans? Lots of moving pieces.
Here's are tried and true approach.
You can run your quote below and even filter for just Alignment Advantage plans.
Make sure to enter in your doctors, medications, and dosages.
From there, a few key questions.
Qualified individuals can get richer benefits and pay less out of pocket with these specialized plans.
Beyond that, a few key criteria. Do you want more flexibility in choice of providers and how care is managed?
PPO fits that bill but you'll give up something in terms of how much you pay.
Most members choose HMO's, the traditional "cut" of Advantage plans.
Stay away from plans with lower Star Ratings. Their members aren't terribly happy.
Then, it's finding a sweet spot between core benefits:
Against add-on's:
For our Los Angeles example (every county will have different options), we see the following:
Okay.
Alright...this is all 40,000 foot view stuff. Let's get to specifics. Your specifics!
You can run your Advantage plan quote including Alignment options here:
A few notes to get the best value.
There you go!
Now focus on:
From there, you compare the bells and whistles and see if it's really worth the cost to you.
Part B giveback (SmartHMO)
MyChoice reimbursements
Instacart
Of course, there's the PPO versus HMO decision to make first.
This is all complicated so feel free to reach out to us with this information and let us chase down the options for you.
It's what we do. All. Day. Long. Zero cost for our assistance.
Till then, hopefully we've given you a good review and comparison of Alignment. We'll put them head to head against some of the biggest player such as UnitedHealth (AARP), SCAN, and more.
Till then. Be well.